Member Spotlight

  • Central Contra Costa Sanitary District Engages Future Pipe Protectors

    December 18, 2020
    The Central Contra Costa Sanitary District (Central San) provides wastewater collection and cleaning, recycled water production and distribution, and household hazardous waste collection for nearly 500,000 residents and over 3,000 businesses in central Contra Costa County, California. Central San designed the Pipe Protectors Program to fill a void in wastewater education, as Kindergarten, 1st, and 2nd-grade programming simply didn’t exist. As more and more schools fully transition to the California Next Generation Science Standards, the need for high-quality science and engineering activities that engage all age groups would become critical.
  • The Great Lakes Water Authority is Winning in Workforce Development

    December 2, 2020
    For this valuable program, the Great Lakes Water Authority was recognized with a National Environmental Achievement Award in the Workforce Development category during NACWA's Winter Conference in February 2020. Congratulations to GLWA and everyone involved!
  • Innovative Project Increases Flow Capacity and Reduces Utility Footprint

    November 12, 2020
    The Upper Trinity Regional Water District (UTWRD) owns and operates the Riverbend Water Reclamation Plant (WRP) in Aubrey, Texas. The plant was originally constructed with a sequencing batch reactor (SBR) process for activated sludge. In January of 2016, UTRWD initiated a project to improve operational reliability and increase flow capacity. Though the goals of the project were challenging, the plan was successfully implemented with both an innovative treatment technology and project delivery method.
  • The Knoxville Utilities Board Develops the Blueprint for Successful Workforce Development

    October 14, 2020
    Industry trends indicate that an increasing number of tenured treatment plant operators are reaching retirement age, so developing a new generation of water and wastewater treatment plant operators has become an urgent need. The Knoxville Utilities Board’s (KUB) Operator Qualification Program was established to meet this need. The program ensures a consistent knowledge base for all operators, reduces the probability and potential of incidents caused by human error, and improves plant and operator efficiency.
  • EBMUD Leverages Cleanup Event to Engage Community

    September 23, 2020
    For three consecutive years, the East Bay Municipal Utility District (EBMUD) has hosted a cleanup event at the Martin Luther King Jr. Shoreline Regional Park in Oakland, California. The shoreline park is a restored wetland and a public recreation space set amidst a densely populated urban area. Trash from littering and from the tides builds up along the shoreline, adversely impacting the park’s beauty and its function as habitat for local wildlife.
  • Effective Community Engagement Garners Public Support for Massive Infrastructure Project

    August 26, 2020
    In 2019, the Sanitation Districts of Los Angeles County began construction on the Clearwater Project, consisting of a 7-mile, 18-foot diameter, almost entirely underground tunnel and outfall system that conveys clean water from its largest wastewater treatment facility to the ocean. The project will ensure the main sewer system's reliability and future capacity needs with serving over 5 million people in Los Angeles County.
  • Art with a Purpose - The City of Richmond’s Creative Take on Water Conservation

    August 12, 2020
    The City of Richmond's Stormwater Utility, in collaboration with Richmond Public Elementary Schools, brought the community outreach RVAH2O Rain Barrel Painting Program to life. The program, designed to engage Richmond's population and educate citizens about water quantity and quality, has proven to be practical and has added to the unique beauty of the City. Through the program, elementary school students display their creativity and better the community by painting rain barrels that are distributed free-of-charge to Richmond's citizens. The simple installation of rain barrels helps reduce the amount of runoff experienced with each wet weather occurrence and helps to prevent Richmond's stormwater infrastructure from being overwhelmed. For its efforts, the City of Richmond Stormwater Utility was recognized with a National Environmental Achievement Award in the Public Information & Education Educational Program category during NACWA's Winter Conference in February 2020. Congratulations to the City of Richmond Stormwater Utility and everyone involved!
  • KC Water Creatively Demonstrates the Value of Water

    July 29, 2020
    KC Water works to highlight the vital role water plays in everyday life by leveraging the annual awareness effort by the Value of Water Campaign — Imagine A Day Without Water – to help its community better understand the importance of clean and safe water. Recognizing access to clean water is often taken for granted, KC Water produced a short video, social media graphics and promotional items to highlight the simple daily tasks and luxuries that would not be possible without the essential resource.
  • Hampton Roads Sanitation District (HRSD) Expands Efforts to Educate and Engage with Secondary Students

    July 15, 2020
    In 2018, the Hampton Roads Sanitation District (HRSD) Communications Department set a goal to engage more middle school and high school students in the HRSD service area. To achieve this, the Environmental Education and Outreach program was restructured to include updated versions of lesson plans suitable for secondary school age students. Prior to these updates, the education and outreach program curriculum were most beneficial to elementary school students. The Hampton Roads Sanitation District was recognized with a National Environmental Achievement Award in the Public Information & Education (Educational Program) category during NACWA’s Winter Conference in February 2020. Congratulations to the HRSD and everyone involved!
  • City of Garland Advances Partnerships Through Communication and Training

    June 17, 2020
    The City of Garland, Texas continually seeks positive ways to make their mark on the community. To improve communication with the Significant Industrial Users (SIUs) located within the city’s service area, the City of Garland Industrial Pretreatment Program (IPP) implemented a quarterly electronic newsletter and an annual training opportunity. The newsletter provides regulatory updates and requirements, reminders, and notices of upcoming events. The goal is to inform and educate the SIUs to improve and maintain compliance with pretreatment regulations.
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