EIM IS CURRENTLY ON HIATUS UNTIL 2026

The Excellence in Management (EIM) Recognition Program will be on hold until 2026. The NACWA Awards Committee is reviewing this program based on updates to the Effective Utility Management Attributes.

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The Excellence in Management Program was launched in 2003 to acknowledge the significant achievements of NACWA Member Agencies in the utility management arena.  This program honors member agencies that are implementing management practices that address the range of challenges identified in the Ten Attributes of Effectively Managed Water Sector Utilities.

Additional information can be found in the recently updated 2024 Effective Utility Management Primer.

Recognition will be provided based on the following criteria:

Platinum Recognition

The Utility has fully implemented or has taken substantive steps to implement a total of nine of the Ten Attributes of Effectively Managed Water Sector Utilities.

Gold Recognition

The Utility has fully implemented or has taken substantive steps to implement a total of seven of the Ten Attributes of Effectively Managed Water Sector Utilities.

Silver Recognition

The Utility has fully implemented or has taken substantive steps to implement a total of five of the Ten Attributes of Effectively Managed Water Sector Utilities.