Member Spotlight

  • The City of Richmond Harnesses the Power of Social Media to Engage the Public

    September 28, 2022
    On November 12, 2020, the City of Richmond’s floodwall was partially closed to protect low-lying areas within city limits from high waters flowing downstream in the James River, which cuts through downtown Richmond, Virginia. The City’s Collection Systems & Regulatory Affairs Division created an engaging and informative social media campaign spanning Facebook, Instagram and Twitter to educate Richmond residents about the floodwall’s closure and provide an in-depth background on its history and purpose.
  • South Carolina Utility Taps High School Technical Education Students to Establish Internship Program

    August 16, 2022
    The Beaufort-Jasper Water & Sewer Authority (BJWSA) in South Carolina devised a creative solution to address the ongoing employment challenges it encounters in two entry-level departments, as well as encourage more community interest in clean water careers. BJWSA’s customer service and field operations departments often provide a steppingstone to internal promotions. While providing a pipeline of employees for other parts of the utility, these departments were left in a constant state of hiring new staff.
  • Madison Metropolitan Sewerage District Takes Lead in PFAS Public Guidance

    July 20, 2022
    Across the nation, communities and public entities are struggling to address PFAS, or per- and polyfluoroalkyl substances, in the environment, and the Madison Metropolitan Sewerage District is no exception.
  • The City of Springfield, OR Leverages Educational Video to Engage Community on CMOM Program

    June 15, 2022
    Over the past several years, the Operations Division of the City of Springfield’s Development and Public Works Department (DPW), working with the Community Development Division, developed and implemented a Capacity, Management, Operations, and Maintenance (CMOM) program. Springfield is using the CMOM program to guide its sustainable and responsible stewardship of the community’s wastewater collection system.
  • The Metropolitan Wastewater Management Commission's Creative Solution to Engage and Educate the Community

    May 26, 2022
    NACWA awarded the Metropolitan Wastewater Management Commission a 2022 National Environmental Achievement Award in the Public Information & Education – E-Media category for its impactful and informative video, Community Partnership for Clean Water. Read more about the creative project.
  • Mount Pleasant Waterworks Finds New Purpose for Historic Water Infrastructure

    March 16, 2022
    Mount Pleasant Waterworks (MPW) in South Carolina provides water and wastewater service to over 90,000 people in the Town of Mount Pleasant. NACWA awarded the Mount Pleasant Waterworks a 2022 National Environmental Achievement Award in the Operations & Environmental Performance category for its creative repurposing of a beloved, historic water infrastructure.
  • Milwaukee Metropolitan Sewerage District’s Historic Biosolids Innovation Recognized

    February 24, 2022
    Since 1926, the Milwaukee Metropolitan Sewerage District (MMSD) has led the way in cost-effective, environmentally beneficial, and consumer-friendly strategies of biosolids management.
  • NTMWD Develops a Resourceful Solution to Workforce Needs

    February 3, 2022
    The North Texas Municipal Water District (NTMWD) provides vital water, wastewater and waste management services to more than 1.8 million people in 10 counties. To combat workforce challenges, the NTMWD partnered with Collin College to provide a pathway for students interested in working in water and wastewater operations.
  • Des Moines Public Works Watershed Journey to Restore Easter Lake

    January 6, 2022
    The City of Des Moines, Iowa is a leader in the development, planning, and execution of efforts to improve water quality and flood management both within city limits and outside of its jurisdictional boundaries.
  • Member Spotlight: The City and County of Honolulu Develop the Perfect Wastewater Analogy to Educate the Community

    November 17, 2021
    The children’s book, Anatomy of Wastewater, is an in-house production developed by the Department of Environmental Services and the City and County of Honolulu’s Design and Print Center at the Department of Customer Services.
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