Member Spotlight

  • Hampton Roads Sanitation District and DC Water Collaboration Sparks Award-Winning Innovation

    March 15, 2023
    The conventional activated sludge process has been around for over 110 years and is a versatile and adaptable technology. The art of improving activated sludge technology to meet more stringent effluent limits is a concept of ‘DO more, IN less, WITH less’. To accomplish this, the Hampton Roads Sanitation District (HRSD) and DC Water joined forces to develop the partial denitrification-anammox technologies, known as DETOUR.
  • Metro Water Recovery Works to Transform Community’s Opinion of Wastewater

    March 1, 2023
    Metro Water Recovery in Denver, Colorado believes there is no such thing as “waste” water. As a headwaters state, every drop of water in the river basins is precious and impacts public health, recreation, aquatic life, agriculture, and drinking water. While Metro Water Recovery’s commitment to stewardship has had a positive impact on the region’s environment for decades, it has not achieved this goal alone.
  • The Great Lakes Water Authority Engages Its Community and Key Stakeholders With Informative Video

    January 25, 2023
    The Great Lakes Water Authority (GLWA) adopted a first-of-its kind regional Wastewater Master Plan (WWMP) to proactively and adaptively manage the wastewater system that serves 2.8 million people and spans 15,000 miles of pipes across 79 communities in southeast Michigan.
  • The LOTT Clean Water Alliance Goes Virtual to Spotlight Its Vital Work

    December 1, 2022
    The LOTT Clean Water Alliance (LOTT) treats wastewater from homes and businesses in Lacey, Olympia, and Tumwater, in Thurston County, Washington, serving more than 119,000 people. Since 2010, LOTT’s education and outreach efforts have been delivered primarily through its award-winning WET Science Center, with interactive exhibits and educational programming focused on the importance of wastewater treatment, the highly sophisticated processes involved, and the exceptional staff who keep things running.
  • AlexRenew Uses Cartoons to Engage Residents on the Importance of its RiverRenew Tunnel Project

    October 26, 2022
    Alexandria Renew Enterprises (AlexRenew), the regional public wastewater treatment provider in Alexandria, Virginia, recently began construction on its RiverRenew Tunnel Project, a state-mandated project to reduce combined sewer overflows in Alexandria. Since the start of the Project’s planning, AlexRenew has conducted significant community outreach to engage and educate Alexandria’s residents about the importance of the RiverRenew Tunnel Project.
  • The City of Richmond Harnesses the Power of Social Media to Engage the Public

    September 28, 2022
    On November 12, 2020, the City of Richmond’s floodwall was partially closed to protect low-lying areas within city limits from high waters flowing downstream in the James River, which cuts through downtown Richmond, Virginia. The City’s Collection Systems & Regulatory Affairs Division created an engaging and informative social media campaign spanning Facebook, Instagram and Twitter to educate Richmond residents about the floodwall’s closure and provide an in-depth background on its history and purpose.
  • South Carolina Utility Taps High School Technical Education Students to Establish Internship Program

    August 16, 2022
    The Beaufort-Jasper Water & Sewer Authority (BJWSA) in South Carolina devised a creative solution to address the ongoing employment challenges it encounters in two entry-level departments, as well as encourage more community interest in clean water careers. BJWSA’s customer service and field operations departments often provide a steppingstone to internal promotions. While providing a pipeline of employees for other parts of the utility, these departments were left in a constant state of hiring new staff.
  • Madison Metropolitan Sewerage District Takes Lead in PFAS Public Guidance

    July 20, 2022
    Across the nation, communities and public entities are struggling to address PFAS, or per- and polyfluoroalkyl substances, in the environment, and the Madison Metropolitan Sewerage District is no exception.
  • The City of Springfield, OR Leverages Educational Video to Engage Community on CMOM Program

    June 15, 2022
    Over the past several years, the Operations Division of the City of Springfield’s Development and Public Works Department (DPW), working with the Community Development Division, developed and implemented a Capacity, Management, Operations, and Maintenance (CMOM) program. Springfield is using the CMOM program to guide its sustainable and responsible stewardship of the community’s wastewater collection system.
  • The Metropolitan Wastewater Management Commission's Creative Solution to Engage and Educate the Community

    May 26, 2022
    NACWA awarded the Metropolitan Wastewater Management Commission a 2022 National Environmental Achievement Award in the Public Information & Education – E-Media category for its impactful and informative video, Community Partnership for Clean Water. Read more about the creative project.
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