Clean Water Advocate

Spring 2021

President's Message

• NACWA to Build on a Tough, But Successful Year
  Terry Leeds  |  NACWA President
  Director, KC Water | Kansas City, MO

Transforming Ratepayers Into Allies

• The Importance of Engaging Ratepayers in Their Own Language
  Beverli A. Marshall  |  General Manager
  Valley Sanitary District in California  |  Indio, CA
  

• Centering on Community
  Mami Hara  |  General Manager/CEO
  Seattle Public Utilities in Washington  |  Seattle, WA

• DC Water Branches Out with New Publishing and Merchandise Arm
  Interview with Pamela Mooring  |  Communications Manager
  DC Water  |  Washington, DC

NACWA Awards

• A Golden Opportunity to Engage
  Laura Briefer  |  Director
  Salt Lake City Department of Public Utilities  |  Salt Lake City, UT

New Ways of Communicating During a Global Pandemic

• Tales from Quarantine: Pandemic Fatigue and Toilet Paper as a News Hook
  Tricia Garrison  |  Public Affairs and Education Manager
  NEW Water  |  Green Bay, WI

• The New Normal: A Virtual Certainty?
  Sean J. Stone  |  Public Affairs Specialist
  Metropolitan St. Louis Sewer District  |  St. Louis, MO
  
  
• NEORSD Finds Virtual Success in Connecting with Employees
  Jean Smith  |  Senior Manager of Communications and Community Relations, &
  John Gonzalez  |  Manager of Communications
  NEORSD  |  Cleveland, OH

• Virtual Classroom Presents New Educational Opportunities at Hampton Roads
  Leila Rice  |  Director of Communications
  HRSD  |  Virginia Beach, VA

NACWA/AMWA Campaign

• Affordable Water, Resilient Communities
  Kristina Surfus  |  Managing Director, Government Affairs
  NACWA  |  Washington, DC

Communicating with Ratepayers and Local Government

• Building Community Trust Through Partnerships
  Matt Stouder  |  Executive Officer
  Metropolitan Wastewater Management Commission  |  Springfield, OR

• Applying Enterprise Design Thinking to Clean Water Communications
  Jamie Samons  |  Public Affairs Manager
  Narragansett Bay Commission  |  Providence, RI