For public utilities, setting fair and equitable rates is a complex and ever-evolving challenge. Traditionally, cost-of-service studies have relied on historical assumptions, monthly meter reads, and estimations based on small subsamples of customer usage data. However, with the innovation of Advanced Metering Infrastructure (AMI), utilities now have access to an unprecedented level of granular data—hourly usage for every customer.

Clark County Water Reclamation District’s (CCWRD) Septic Conversion Pilot Program is an innovative, grant-funded effort that helps property owners transition from septic systems to the sanitary sewer system at no out-of-pocket cost. This program was launched to improve water quality, protect groundwater resources and support long-term infrastructure planning in the Las Vegas Valley.