The Sacramento Area Sewer District (SacSewer) plays a vital role in protecting public health and the environment, and they know that mission starts with their customers. That’s why ongoing public education is a key part of SacSewer’s work, helping residents understand how to be responsible sewer stewards.

For public utilities, setting fair and equitable rates is a complex and ever-evolving challenge. Traditionally, cost-of-service studies have relied on historical assumptions, monthly meter reads, and estimations based on small subsamples of customer usage data. However, with the innovation of Advanced Metering Infrastructure (AMI), utilities now have access to an unprecedented level of granular data—hourly usage for every customer.