Springfield Water and Sewer Commission announces new program to help customers pay water bills

Jan 13, 2021

SPRINGFIELD, Mass. (WWLP) – The Springfield Water and Sewer Commission announced a new Customer Assistance Program to help low-income, single-family homeowners pay their water and sewer bills.

The program will provide a one-time bill credit of $125 to help customers in paying their water and sewer bills.

Eligible customers can apply for the credit once per year and the assistance will be administered on a first-come, first-served basis each year, and credits will only be issued as long as funding remains available.

“The amount of infrastructure we have that serves all the surrounding communities needs to be constantly updated but constantly replaced. We have a tremendous amount of infrastructure that is over 100 years old that is in service everyday. There aren’t a lot of sectors anywhere that rely on core infrastructure that is over 100 years old,” said Executive Director Josh Schimmel of the Springfield Water and Sewer Commission.

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