Behind on your bills? Utilities are suspending disconnections amid coronavirus

Mar 18, 2020

The Kansas Corporation Commission, a state agency that regulates investor-owned utility providers in the state, took the extraordinary step on Monday of suspending service disconnections until at least April 15.

The KCC’s emergency order goes into effect immediately in response to the spread of the coronavirus, a pandemic that threatens deep economic consequences as an increasing number of businesses and institutions are closing or having employees work remotely. The KCC regulates mostly investor-owned electric, water and gas providers.

On the Kansas side of the Kansas City area, the KCC’s order covers Evergy, the dominant electric provider in eastern Kansas, as well as Atmos Energy and Kansas Gas Service, both of which provide natural gas to much of eastern Kansas.

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