Hotel & Registration Information

The Palmer House Hilton

17 East Monroe Street, Chicago, IL 60603

Hotel Accommodations & Rates

The National Association of Clean Water Agencies (NACWA) has secured a special group rate of $279 per night (single/double), plus applicable taxes, at The Palmer House Hilton. The hotel has extended their deadline - reservations now must be made by Thursday, May 17, 2018 to receive the discounted rate, based on availability. After this date, NACWA must release the unreserved rooms, and reservations will be accepted on a space available basis only with no guarantee that the workshop rates will apply. To ensure a guest room, contact the hotel online or at 312.726.7500. Be sure to identify yourself as a NACWA attendee. Note: Check-in time is 3:00 pm; check-out time is 11:00 am; baggage storage is available for your convenience. Any requests for late check-out should be directed to the Hotel. 

Registration Fees & Information

Registration is now closed for this event.

Special StratComm registration options available for utilities servicing populations under 75,000. Please contact Tina Kenia at for more information.

Advance registrations must be received by Friday, May 18, 2018. Registrations are accepted after the deadline, but attendees are not guaranteed to be listed in the Participant List. If you have not received a confirmation within 5 business days after registering, please contact

Full Workshop registration fees include access to all activities Wednesday through Thursday, including but not limited to: the sessions, the luncheon and the evening social event. There will be coffee service throughout the Workshop, lunch on Wednesday and light food and beverage during the reception on Wednesday evening.

Cancellation/Substitution Policy

All registration cancellations and refund requests must be made in writing. A full refund will be made if NACWA receives the cancellation by May 18, 2018. Thereafter, a $250 cancellation fee will be applied. Substitution of registrations is permitted prior to the Workshop. Only one substitution is permitted per original registrant. Submit all requests via e-mail to


We want you to be comfortable, so you can enjoy your experience! Therefore, business casual dress is strongly encouraged. We suggest bringing a light sweater or jacket with you during the day as meeting rooms are air conditioned. 

General Waiver & Release

By registering for this National Association of Clean Water Agency (NACWA) sponsored meeting/workshop, each registrant acknowledges and assumes all risks associated with participation in the meeting and any associated on and off-site events/activities/tours (collectively “associated events”). Each registrant agrees, on behalf of him/herself, heirs and assigns, to waive and release, NACWA, its employees, directors, officers, volunteers, agents, successors, licensees, assigns, vendors, and sponsors (collectively “NACWA”) from any and all claims, liabilities, or causes of action arising from participation in this meeting and any associated events whether or not such damage, injury or loss may occur on the premises of the meeting, at off-site venues, in participating hotels or on event ground transportation.

Consent to Use Image

Registrant grants full permission to NACWA to take any and all photographs, motion pictures, recordings, or any other record (collectively “images”) of registrant in connection with this event and to copyright, use and publish the same in audio, photographic or video format for any lawful purpose. Registrant agrees that NACWA is not responsible for unauthorized use of the images. Registrant further acknowledges that he/she is not entitled to compensation and that the images may appear with or without the registrant’s name.

Social Media

The views and opinions expressed on NACWA’s social media sites and links to other Internet resources do not necessarily represent those of NACWA. NACWA cannot be held responsible for the accuracy or reliability of information posted by external parties. 

Continuing Education Credits

Attend NACWA’s 2018 StratComm: H2O and you can earn credits toward your certification or recertification. Simply stop by the NACWA registration desk at the Workshop and leave your business card or email after the Workshop and we will make sure you have a letter certifying your attendance.

Ground Transportation

The Palmer House Hilton is approximately 18 miles from the O’Hare International Airport (ORD) and approximately 11 miles from Chicago Midway International Airport (MDW). The hotel does not offer a complimentary shuttle from the airport; however, there are several transportation alternatives:


Taxi Cab:     Taxi is approximately $30-40, one way.

Go Airport Express Shuttle:     The estimate fare for a shared ride starts at $27.94. Please visit Go Airport Express online to book your reservation. You may also book your reservation via phone by calling 1.888.284.3826.

Uber:     The fare for an UberX is approximately $32-40, one way.


Taxi Cab:     Taxi is approximately $28-30, one way.

Go Airport Express Shuttle:     The estimate fare for a shared ride starts at $20.94. Please visit Go Airport Express online to book your reservation. You may also book your reservation via phone by calling 1.888.284.3826.

Uber:     The fare for an UberX is approximately $18-24, one way.

Car Rental:     Avis Rent-A-Car is NACWA’s official car rental company for this meeting. Discounts are available by calling Avis directly at 800.331.1600. Our Avis Worldwide Discount Number is T563400.

Hotel Parking:     The hotel offers overnight valet parking that is available for $82/day with ‘in and out’ privileges. Self-parking is also available for $46/day. The self-parking garage is located at 55 East Monroe Street, directly across the street from the hotel.  

Preferred Airline

Delta Airlines:     We have teamed up with Delta Airlines to help our attendees encounter great discounts. Book your flight online and use our Meeting Code NMRQB. You may also make flight reservations via phone by calling Delta Meeting Reservations at 800.328.1111, Monday-Friday 7:00 am – 7:00 pm CT. Please be sure to mention our Meeting Code.

For Additional Information

For information regarding program content or StratComm: H2O registration contact NACWA at 202.833.2672 or send an e-mail to Tina S. Kenia