Launched in 2003, the EIM program recognizes the significant achievements of Member Agencies in the utility management arena. The program honors Member Agencies that have adopted or made progress toward successful implementation of management practices that address the range of challenges as identified by the Ten Attributes of Effectively Managed Water Sector Utilities (Attributes). Additional information can be found in the recently updated January 2017 Effective Utility Management Primer.
Recognition is given at Platinum, Gold, and Silver levels. Note that two Attributes – Product Quality and Financial Viability are required of all applications – and that copies of each applicant’s Strategic Plan, Financial Plan, and any other strategic metrics are to be provided as either attachments or via hyperlink to the nomination.
EIM Application Overview Webinar
Interested utilities should review the informative video (26min) detailing the application requirements, "Tips for Success" when submitting the application, and the evaluation process.
Ted Henifin, NACWA Awards Committee Chair
General Manager, Hampton Roads Sanitation District, VA
Lisa K. Van Riper, Director, Enterprise Communications
Alexandria Renew Enterprises, VA (2018 Platinum Honoree)
How to Apply for the EIM Recognition Program
Any NACWA Public Member Agency in good standing may apply for recognition; however, Platinum honorees from 2016, 2017, and 2018 are not eligible to apply until their three-year recognition period has expired. Gold and Silver honorees may apply every year until they reach Platinum status.