Cancellation/Substitution Policy
All registration cancellations and refund requests must be made in writing. A full refund will be made if NACWA receives the cancellation by Monday, November 16, 2020. After November 16, registration is considered final and no refund will be available unless NACWA is able to fill the slot with someone from the waiting list. Submit all requests via email.
Substitutions are not permitted for this event.