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2009
WATER AND WASTEWATER
LEADERSHIP CENTER
March 8 – March 20, 2009
Executive Education designed for public utility leaders at the Kenan-Flagler Business School, University of North Carolina–Chapel Hill
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 Leadership has become a topic of great interest for water and wastewater utility management. To address this important issue, The National Association of Clean Water Agencies (NACWA), the Association of Metropolitan Water Agencies (AMWA), the American Water Works Association (AWWA), and the Water Environment Foundation (WEF) developed a joint-venture Water and Wastewater Leadership Center for utility leaders.
Established in 2000, the goal of the Leadership Center is to prepare and develop leaders and executives for water and wastewater utilities throughout the United States, so these organizations can meet customers’ current and future demands for the highest level of service, quality and efficiency.
The Leadership Center consists of a 12 day residential leadership development program, unlimited peer networking, an online resource center, and optional faculty mentoring. In addition, a 2 ½ day Alumni Program offered 18 months later allows students to refresh, reconnect, and reinforce the core elements gained during the initial residential program.
Leadership Center participants will learn a wide-variety of leadership and management skills throughout this intensive professional training program.
| “The leadership Center was key to my developing a philosophy of leadership that drives my thoughts, attitudes, and actions as i strive to improve myself and my utility.” |
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D. Allen Saxon, Jr. , 2005 Alumnus,
Assistant Director For Wastewater Treatment, Augusta Utilities Department, GA.
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Leadership Center Training – Benefits You and Your Utility
Participants will learn how to better themselves and improve their leadership style. Students will:
- Learn how to think and act like a leader
- Enhance their ability to make decisions and lead confidently
- Develop strategic thinking skills
- Learn to provide leadership in challenging situations
- Understand the changing global economic environment
- Enlarge their perspective on what is possible for their utility
- Increase their focus on results, productivity and higher levels of achievement
- Broaden their understanding of the evolving utility and its changing business environment
Curriculum Focuses on Important Leadership Issues
- Business Culture and Industry Analysis
- Megatrends, business environment and leadership challenges
- Potential future for the water and wastewater industry
- External challenges to public utilities and the industry
- Leadership and Personal Assessments
- Speaking the Language of Leadership – Effective Communications
- Service Quality
- Crisis Management
- Information Technology
- Leading Change
- Developing Negotiation Skills
- Finance Fundamentals and Innovative Investment Strategies
- The Human Side of Human Resources – Organizational Issues
- Empowerment and Strategic Leadership
 Online Information Resource
Participants also have access to the Leadership Center website, which serves as an information network for alumni. The site provides contact information for Center professors and handy program information.
WhoShould Attend?
The Leadership Center’s curriculum is designed for current and up-and-coming water and wastewater utility leaders including CEOs, General Managers, Senior Managers and upper-level management.
Early Application is Encouraged!
Complete your application today! The deadline for application is December 12, 2008. Due to the popularity of the Leadership Center, the 2009 session is expected to fill to capacity quickly, so early application is strongly encouraged. Applications are considered in the order in which they are received however please note that preference is given to applicants from municipalities based in the United States.
Top-Notch Facilities
All classes are held in state-of-the-art facilities at the Paul J. Rizzo Conference Center’s Executive Education program at the Kenan-Flagler Business School, University of North Carolina–Chapel Hill.
Comfortable Accommodations
Hotel accommodations will be reserved for all participants at the Paul J. Rizzo Conference Center in Chapel Hill, NC. Participants will have access to laundry facilities, a fully equipped health club as well as other recreational activities.
| “The instructors Are Top Notch. Everything About The Program Exceeded My Expectations.” |
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Karen Pallansch, 2004 Alumna,
ENGINEER/DIRECTOR, Alexandria Sanitation Authority, VA.
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APPLICATION INFORMATION
Tuition
$13,225 12-Day Residential Program & Deposit for Day Alumni Leadership Development Program
$1,250 Optional Faculty Mentor
Tuition includes 12 full days of instruction, all curriculum materials, residential accommodations (12 nights), most meals (11 buffet breakfasts, 11 lunches, 7 dinners, and morning and afternoon break service), and a $1,000 deposit toward the Water & Wastewater Leadership Center Alumni Program. The deposit for the Alumni Program ensures your participation in the 2 1/2 day leadership development experience, which will be held in the fall of 2010. This deposit will be applied to the tuition for the Alumni Program at the point of application. If a student is unable to attend the 2010 Alumni Program, they may carry the deposit for one year.
A $1,000 application fee is required upon applying to the Leadership Center. This application fee will be applied to the cost of tuition upon acceptance to the program. If a student is not accepted, the fee will be refunded. Tuition must be paid in full no later than January 26, 2009.
The faculty mentor option provides for one-on-one coaching following the 12-day residential program. Mentors typically provide an additional three hours of coaching via telephone or e-mail.
Application Process
Application packages must include a completed application form, which is to be accompanied by a current resume and a letter of intent from the applicant. The letter of intent should detail the reasons for applying to and attending the Leadership Center, describe the applicant’s current leadership role within the agency and outline his/her goals for the future. Completed application packages along with the $1,000 application fee* (made payable to the Water & Wastewater Leadership Center) should be sent to:
Water & Wastewater Leadership Center
Attn: Kelly A. Brocato
1816 Jefferson Place, N.W.
Washington, DC 20036
Early application is encouraged. Application packages and deposits must be received by Friday, December 12, 2008. Full payment must be received no later than Friday, January, 26, 2009.
* Application fee(s) will be applied to tuition expenses upon acceptance to the Leadership Center. Fee(s) will be refunded if applicant is not accepted to the program.
Cancellations & Substitutions
If a candidate is accepted to the Leadership Center and is unable to attend, an alternate candidate may be nominated before December 12, 2008. Please notify Kelly Brocato, Water and Wastewater Leadership Center Program Manager, at 202-833-1449 immediately if a candidate change is necessary. Cancellations received after December 12, 2008 but before January 26, 2009 will incur 50 percent of the total tuition fees. Substitutions will not be allowed after January 26, 2009. Cancellations after January 26, 2009 will be charged full tuition.
Travel Planning
Leadership Center participants are responsible for their own transportation costs. The Rizzo Conference Center is approximately 30 minutes from the Raleigh-Durham International Airport and two miles from the main campus of the University of North Carolina. Participants should plan to arrive in Chapel Hill the afternoon of Sunday, March 8, 2009. Departure should be scheduled after 2:00 pm on Friday, March 20, 2009.
“The instructors were incredibly dynamic and engaging.
As a new general manager, the Leadership Center experience was invaluable to me.” |
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Jason Dow, 2003 Alumnus,
General Manager, Central Marin Sanitation District, Calif.
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ALUMNI PROGRAM – RECONNECT, REFRESH, AND REINFORCE
Graduates of the Leadership Center should plan to attend a 2 1/2 day Leadership Development Experience, 18 months after completing the initial 12-day program. The Alumni Program allows students to reconnect with classmates and faculty, while a tailored curriculum reinforces the core elements taught in the program.
Alumni that are unable to attend the program directly following their Leadership Center graduation are welcome to attend in subsequent years. A $1,000 deposit is included in the Leadership Center tuition for the 2010 Alumni Program. This deposit will be applied to the student’s Alumni Program tuition at the point of application for the fall 2010 program.
| “Kenan-Flagler gave me the inspiration and pathway to become an effective leader of people as opposed to just being a technical manager of issues. It helped me tap into and develop the energy and creativity of my staff.” |
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Norman E. LeBlanc, 2005 Alumnus,
Director of Water Quality, Hampton Roads Sanitation District, VA.
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For More Information
Leadership Center Program Manager
Kelly A. Brocato
Director, Membership Development
202/833-1449
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The Leadership Center is a cooperative venture of the following associations; for additional information please visit:
Water and Wastewater
Leadership Center
University of North Carolina
at Chapel Hill
Campus Box 3445
Chapel Hill, NC 27599-3445
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Leadership Center 
